International Numbers
Acquire phone numbers in 40+ countries to reach global customers with Fonify AI calls.
International Numbers
Expand your AI calling reach beyond a single country. Fonify supports phone number procurement in over 40 countries, giving your campaigns a local caller ID that increases answer rates.
Why Use International Numbers?
Higher Answer Rates
Local caller IDs are 3-4x more likely to be answered than international numbers.
Regulatory Compliance
Some countries require a local number for automated calling. International numbers keep you compliant.
Lower Call Costs
Local-to-local calls are cheaper than international calls in most regions.
Brand Trust
A local presence signals that your business operates in the customer's market.
Supported Countries
Fonify offers numbers in the following regions. Availability may vary by number type.
| Region | Countries | Number Types |
|---|---|---|
| Europe | UK, Germany, France, Netherlands, Spain, Italy, Sweden, Poland, Austria, Switzerland | Mobile, Fixed-Line, Toll-Free |
| Middle East | Turkey, UAE, Saudi Arabia, Israel | Mobile, Fixed-Line |
| North America | United States, Canada | Local, Toll-Free, Mobile |
| Asia Pacific | Australia, Japan, Singapore, India, Hong Kong | Fixed-Line, Mobile |
| Latin America | Brazil, Mexico, Argentina, Colombia | Fixed-Line, Mobile |
| Africa | South Africa, Nigeria, Kenya | Fixed-Line |
Country availability is updated regularly. If your target country is not listed, contact Fonify support -- we may be able to source numbers through partner providers.
Procurement Process
Decide which country and number type you need, then share the request with support to start the procurement process.
Select the number type (mobile, fixed-line, or toll-free) and pick an area code if applicable. Not all area codes are available in every country.
Many countries require address proof or business registration documents. Fonify prompts you to upload the required documents during setup.
International numbers have monthly fees that vary by country. Review the pricing summary and confirm your order.
Most numbers activate within minutes. Some countries with manual verification (e.g., Germany, India) may take 1-5 business days.
Regulatory Requirements by Region
Different countries have different rules for automated calling. Here are the key requirements.
Europe (GDPR Region)
- Prior consent required for automated outbound calls
- Caller ID must be displayed and accurate
- Opt-out mechanism must be provided during every call
- Data processing records must be maintained
United States & Canada
- TCPA compliance required for US numbers
- Do-Not-Call registry checks mandatory before outbound campaigns
- Express written consent needed for automated calls
- CRTC rules apply for Canadian numbers
Middle East
- Turkey: ICTA regulations apply (see Turkey Operators)
- UAE: TRA approval may be needed for automated calling
- Saudi Arabia: CITC registration required for bulk calling
Non-compliance with local telecom regulations can result in number suspension, fines, or account termination. Always verify local rules before launching campaigns.
Managing International Numbers
Once provisioned, manage your international numbers from the same dashboard as domestic numbers:
- Employee assignment -- Confirm with support which AI employee should use the number.
- Set working hours by timezone -- Configure call hours based on the number's local timezone.
- Monitor per-number analytics -- Track call volume, duration, and costs for each international number separately.
- Release numbers -- Unneeded numbers can be released to stop monthly charges.
Tip
Match your AI assistant's language to the country of the phone number. A German number should be handled by an assistant configured for German-language conversations.
Pricing
International number pricing depends on:
- Country -- Developed markets typically cost more than emerging markets.
- Number type -- Toll-free numbers carry higher monthly fees than local numbers.
- Call direction -- Inbound and outbound calls are billed separately per minute.
Check the Billing > Usage section in your dashboard for real-time cost tracking per number.