Business Info
Define the business details your assistant speaks from: general info, hours, FAQ, rules, campaigns, and menu.
Business Info
The Training > Business Info screen manages the information your assistant can speak from directly. This content is injected into the assistant prompt, so the assistant knows it without searching a document first.
Use this screen for short, authoritative facts. Long procedures, policies, and source files belong in Documents.
The Six Sections
Store the business name, sector, contact details, address, and short introduction.
Define opening hours per day so the assistant can answer availability questions accurately.
Add repeated customer questions and the exact answers you want the assistant to use.
Define disclosure limits and handoff boundaries, such as when not to quote a price.
Keep active offers and date-bound promotions here.
Store a short list of products or services. For larger catalogs, pair this with Products and Documents.
How It Behaves
- The data is workspace-level and can be shared by multiple assistants.
- Each section can be enabled or disabled per assistant.
- Because it is injected into the prompt, the assistant treats it as memorized business context.
Anything you write here may be spoken back to customers. Do not place secrets, private internal notes, or staff-only pricing guidance in this screen.