Frequently Asked Questions

Answers to the most common questions about the Fonify platform, credits, security, and integrations.

General Questions

If your question isn't answered here, reach out to our support team. You can use the live chat inside the dashboard or email [email protected].

Solutions for call connection and quality problems.

Resolving credit and billing issues.

Campaign Strategies

Maximize campaign impact with audience segmentation, timing optimization, multi-channel outreach, and credit management.

Call Issues

Troubleshooting guide for calls not starting, dropped connections, audio quality, missing transcripts, and billing discrepancies.