Foreign Trade

For exporters and trading firms, the AI employee fields international buyer questions 24/7 across 50+ languages. Your team wakes up to warm leads.

Let your AI employee greet buyers across time zones in their own language.

For exporters and trading firms, the AI employee fields international buyer questions 24/7 across 50+ languages. Your team wakes up to warm leads.

Fonify for export companies

Why export companies pick Fonify.

Natural conversation in 50+ languages

Greets buyers in their own accent across 50+ tongues including English, German, Arabic, Spanish, and French.

No more time-zone gap

No extra shift needed for evening calls from the US or Asia. The AI employee runs continuously.

Country and region nuance

Tunes pricing approach and product specs by region based on market knowledge.

Sample and quote flow

Collects requested SKUs and quantities and drops a brief that's ready for your sales manager.

Incoterms and logistics questions

Explains FOB, CIF, DDP, and similar terms consistently and routes logistics specifics to after-sales.

Post-trade-fair lead handling

Answers every call across the heavy two-week post-fair lead spike so you don't lose buyers.

What the AI employee does on export calls.

Fonify greets in German, captures quantities and product codes, and opens an opportunity for your sales team in the CRM.

The AI employee explains your sample policy, collects shipping info, and drops a task to after-sales.

Reads the production or shipping status from the ERP and shares the estimated dispatch date.

Explains the FOB vs CIF difference and books a meeting on the export lead's calendar to finalise the agreement.

Handles parallel calls to serve every customer, collects product interest and contact details, and opens a warm lead file to the sales team within 5 minutes.

Reads current pricing and stock from ERP, prepares quote in regional currency, and initiates an auto-configured contract template in CRM.

Connects directly to your export operations.

The AI employee connects directly to your ERP, CRM, and shipping tools. Calls from around the world consolidate to one panel.

Order and customer sync with ERP systems like SAP, Logo, and Netsis.
International lead capture in HubSpot, Pipedrive, and Salesforce.
Live shipping status via DHL, FedEx, and UPS integrations.
Multilingual confirmations and sample messages via WhatsApp Business.

Frequently asked questions

Does Fonify know Incoterms like FOB and CIF, and how the sample request process works?

Yes. Fonify explains Incoterms like FOB, CIF, and DDP using their standard definitions. For sample requests it asks for shipping details and quantity, and it adjusts its pricing approach automatically to match the buyer's region.

Does Fonify connect to ERP systems like SAP, Logo, or Netsis to read order and stock data?

Yes. Fonify connects to ERP systems like SAP, Logo, and Netsis, and reads live order and stock data. It tells the buyer the estimated dispatch date and logs the record automatically in your HubSpot or Pipedrive CRM.

What does Fonify do if a buyer wants to negotiate a special discount or contract terms?

Fonify doesn't settle negotiations on its own. It notes the buyer's request and books a meeting on the export lead's calendar. It shares standard pricing and sample information directly, and routes sensitive matters like contract terms to a person.

How long does it take to set up Fonify for an export company?

Setup usually takes three to five business days, during which your product catalog and price list are configured into the AI employee. ERP and CRM integration is completed in this same window, and the line is tested with sample calls before going live.

Note

These sector-specific conversation flows are prepared for you during onboarding. You manage day-to-day usage from the customer panel, and work with the Fonify team whenever you need a new integration or workflow.