Restaurant

For restaurants, cafés, and bars, the AI employee handles bookings, takeaway orders, and menu questions without wearing out your service team.

Bookings and orders stay open even during the busiest service.

For restaurants, cafés, and bars, the AI employee handles bookings, takeaway orders, and menu questions without wearing out your service team.

Fonify for restaurants

Why restaurants pick Fonify.

Bookings always open

On calls during breaks, service hours, or after close, Fonify sees table availability and books directly.

Takeaway order flow

Takes the customer's order list, confirms the address, shares the ETA, and pushes to the POS.

Menu queries

Answers vegan, gluten-free, and allergen questions instantly so customers can decide before arriving.

Private event inquiries

Handles group inquiries for birthdays, henna nights, and engagements with a structured intake, then warm-transfers to the manager.

Hours and address

Answers the most-asked hours and location questions instantly so service staff isn't tied up.

Smart transfer to the chef or manager

For VIP guests or complaints, it transfers to the right person with a summary of the conversation.

What the AI employee does on restaurant calls.

Fonify checks the reservation system, holds an open table, confirms the party size, and sends an SMS confirmation.

The AI employee reads the daily menu, answers allergen questions, takes the order, and drops it into the POS.

Captures the date, party size, and special requests, and drops a callback request to the manager's phone.

Reads the open hours, shares the last-order time if close is near, and points the customer in the right direction.

The AI recognizes the caller's language, shares real-time order status, provides estimated delivery time, and escalates issues to a manager if needed.

Fonify records each order individually, queues requests during capacity limits, automatically sends all orders to POS, and notifies the manager of peak-hour volume.

Talks directly to your restaurant tools.

The AI employee plugs into your reservation, POS, and takeaway integrations. Your existing flow stays the same.

Table sync with Resmoz, Tablein, OpenTable, and similar reservation systems.
Takeaway orders automatically logged to your POS.
Private event and group planning via Google Calendar.
Reservation confirmations and reminders via WhatsApp Business.

Frequently asked questions

Yes, the AI employee works from your restaurant's current menu data and answers vegan, gluten-free, and allergen questions accurately within seconds.

Does Fonify integrate with reservation systems like Resmoz and Tablein, and with our POS?

Yes, Fonify connects to reservation systems like Resmoz, Tablein, and OpenTable. It sees real-time table availability and logs takeaway orders directly to your POS.

When a complaining or VIP customer calls, does Fonify transfer the call to the manager?

Yes, when Fonify detects a complaint or a VIP request, it transfers the call directly to the manager or chef and shares a summary of the conversation.

How many days does it take to bring Fonify live at our restaurant?

Setup is usually completed within a week. During that time your menu data, reservation calendar, and POS connection are tested before the line goes live.

Note

These sector-specific conversation flows are prepared for you during onboarding. You manage day-to-day usage from the customer panel, and work with the Fonify team whenever you need a new integration or workflow.