Health Tourism

For health tourism centers, treatment information, appointment, and travel planning calls are handled by your AI employee without wearing out your coordination team

First contact with patients calling from abroad happens in their own language

For health tourism centers, treatment information, appointment, and travel planning calls are handled by your AI employee without wearing out your coordination team

Fonify for health tourism centers

Why health tourism centers choose Fonify

Multilingual first greeting

Recognizes the calling patient's language, gives the first briefing in that language, and builds a trustworthy first contact

Treatment and price information

Clearly answers questions about the treatment process, duration, and price range with standard information

Appointment and travel planning

Schedules the exam and treatment date, building a calendar that fits with flight and accommodation details

Follow-up and reminders

Reminds the patient of pre-treatment preparation and post-treatment check-up dates

Handoff to the coordinator

For details requiring medical assessment, warm-transfers to the right coordinator along with a summary of the conversation

Time zone awareness

Calls according to the patient's time zone and follows up within a suitable time window

What the AI employee does on health tourism calls

Fonify explains the treatment process in the patient's language, gives the price range, and collects information for a preliminary assessment

The AI employee offers suitable dates and schedules the appointment to fit with flight and accommodation details

Reminds them of the check-up date and required preparation, and offers an online or in-person appointment option

Gives general information and warm-transfers the patient to the relevant coordinator along with a summary of the conversation

Talks directly to your coordination tools

The AI employee connects to your patient record and appointment systems, your existing workflow stays the same

Automatic appointment and contact entry into your patient management system
Coordinator and clinic calendar sync via Google Calendar
Multilingual reminder and information messages via WhatsApp Business
Appointment confirmation and travel reminders via SMS

Frequently asked questions

Does Fonify explain the treatment package and price range accurately in the patient's language?

Yes. Fonify draws on a prepared set of treatment package and pricing information to answer clearly and consistently in the patient's own language. Standard questions that don't require a medical decision never need the coordination team.

Does Fonify work with our existing patient follow-up and CRM system?

Yes. Fonify connects to your existing patient follow-up and CRM system and writes appointment and contact records there automatically. You don't need to migrate to a new system or transfer data.

How does Fonify handle a prospective patient with a complicated medical history?

Fonify doesn't make medical assessments. It shares general information and warm-transfers the patient to the relevant coordinator along with a summary of the call. Complex cases move to a human specialist without friction.

How many days does it take to launch Fonify for a health tourism center?

Fonify usually goes live within a week. Treatment packages, pricing information, and the coordinator calendar are all set up in the system during that time. No team training is needed and setup is completed remotely.

Note

These sector-specific conversation flows are prepared for you during onboarding. You manage day-to-day usage from the customer panel, and work with the Fonify team whenever you need a new integration or workflow.

Healthcare

Let your patients book without ever hearing a hold tone.

Hotels

Let your AI employee book rooms even when reception is closed.