Legal
For law firms and solo lawyers, the AI employee runs intake, case classification, and scheduling in line with professional ethics.
Let your AI employee greet new clients even when your lawyer is in court.
For law firms and solo lawyers, the AI employee runs intake, case classification, and scheduling in line with professional ethics.
Fonify for law firms
Why law firms pick Fonify.
Client intake
Collects the basics from a new client, classifies the case type, and books the meeting directly.
Case classification
Tags the request by labour, criminal, family, or commercial law and routes to the right lawyer's calendar.
Holds up on court days
While the lawyer is in court, the office calls don't slip. The AI employee summarises every one.
Confidentiality at the top
Conversations are end-to-end encrypted and stored on infrastructure aligned with KVKK and attorney-client privilege principles.
Engagement-stage info
Walks callers through the standard engagement process, fee structure, and required documents per your firm's policy.
Case-aware summary
After every call, the case type, client details, and urgency level are summarised for the lawyer.
What the AI employee does on law-firm calls.
Fonify classifies the matter, asks about the case elements, and books an intake with the labour-law specialist.
The AI employee assesses urgency, warm-transfers to the office secretary if needed, or relays the message.
Shares standard info per your firm's policy and, for sensitive details, proposes a time the lawyer will call back.
Explains the standard fee structure, required documents, and process. Books interested clients onto the counsellor's calendar.
AI reminds clients about submission timelines, notifies about missing documents, and guides them through digital signature processes.
Fonify automatically conducts post-consultation feedback calls, records satisfaction scores, and escalates negative feedback to management for service improvement.
Talks directly to your office tools.
The AI employee connects securely to your case-management software, lawyer calendars, and client comms channels.
- Integration-ready for secure case data access over UYAP.
- Google Calendar and Outlook sync for lawyer calendars.
- Client record and summary notes written into the CRM or case-management system.
- Confidential messaging and file-sharing flow via WhatsApp.
Frequently asked questions
Can Fonify tell apart case types like labor, criminal, and family law, and use the right legal terms?
Yes, Fonify classifies the case type during the call. It recognizes labor, criminal, family, and commercial law terminology, places the client's situation in the right category, and routes it to the relevant lawyer's calendar.
Does Fonify connect to our firm's practice management system or UYAP?
Yes, Fonify writes the case summary and client details directly into your practice management system. Integration for secure case access over UYAP is also in preparation, and custom systems connect through an open API.
If a complex or sensitive case detail comes up, does it transfer the call to a lawyer?
Yes, when Fonify detects a sensitive or complex case detail, it transfers the call directly to the lawyer or the office secretary. It doesn't make the decision itself. It only flags the urgency level and passes along a summary note.
How long does it take to connect our firm to Fonify and go live?
Setup is usually completed within a few business days. Your firm details, case categories, and lawyer calendars are configured in the system, test calls are run, and then the line goes live.
Note
These sector-specific conversation flows are prepared for you during onboarding. You manage day-to-day usage from the customer panel, and work with the Fonify team whenever you need a new integration or workflow.
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